Customer information
Privacy & inquiry policy
How we use information submitted through the website inquiry form.
Information we receive
When you request a quotation, you may provide your name, email, phone or WhatsApp number, project location, product details, sizes, quantity, and message.
How we use it
We use inquiry information to review your project, prepare quotations, discuss product specifications, coordinate shipping questions, and reply to you. We do not sell inquiry information.
Third-party form service
The website uses Web3Forms to deliver inquiry submissions to our designated business email. Its service may process submitted form information for delivery and security.
Project responsibility
Quotes, freight, certification, lead time, code compliance, installation, and after-sales scope are confirmed according to the specific project. Local permits, installation, unloading, and code approval remain the buyer's responsibility unless separately agreed in writing.